This Privacy Policy explains how Herbox (“we,” “us,” or “our”) collects, uses, and protects personal data that we may process when you use our services. We value your privacy and strive to ensure that your personal data is handled responsibly in accordance with applicable data protection laws.

1. Collection of Personal Data We may collect personal data from you when you use our services, such as when you register for an account, place an order, contact our customer service, or participate in a survey or contest. The personal data we may collect includes names, contact information (such as email address and phone number), payment information, and other information that you voluntarily provide.

2. Use of Personal Data We use the collected personal data to provide our services to you, administer your account, process orders, communicate with you, send marketing messages about our products and services (if you have given your consent), improve our services, and maintain the security of our website and systems.

3. Sharing of Personal Data We may share your personal data with selected third parties for the purpose of providing our services. These third parties may include payment providers, shipping companies, and other service providers that assist us in our operations. We take appropriate measures to ensure that these third parties protect your personal data in accordance with applicable laws.

4. Legal Basis for Processing: We process your personal data based on the following legal bases: The Swedish Data Protection Law (GDPR). We ensure that the chosen legal basis is in accordance with applicable data protection laws.

5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience on our website and to collect certain information about you. A separate cookie policy is available that describes the types of cookies and tracking technologies we use, their purpose, and how you can manage them. By using our website, you consent to our use of cookies and tracking technologies.

6. Data Protection and Security We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. We strive to retain your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable law.

7. Contact Information for Data Protection Officer: If you have any questions, comments, or complaints regarding our processing of your personal data or if you wish to exercise your rights under applicable data protection laws, you can contact our Data Protection Officer using the following contact details: linn@herbox.se

8. Your Rights You have the right to request access to, correction of, or deletion of your personal data. You also have the right to object to the processing of your personal data or request restriction of the processing. If you have given your consent to receive marketing communications, you can withdraw your consent at any time. Contact us to exercise your rights or if you have any questions or concerns regarding our processing of your personal data.

9. Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes to the policy will be posted on our website. We recommend that you regularly review the policy to stay informed about any changes.

If you have any questions or concerns regarding our Privacy Policy or our processing of personal data, please contact us using the contact details provided on our website.